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Ron W. has a diverse work experience spanning over 18 years in various managerial and consulting roles. Ron currently works at Nexthink as the Manager of the Service Delivery Team for the Americas. In this role, Ron oversees the delivery of IT Managed Services, focusing on aligning product strategies with scalable digital technology customer success playbooks. Ron manages a $4M portfolio of products/services and cultivates C-level relationships with Fortune 500 clients. Ron is also responsible for driving growth in licenses and optimizing the employee experience by value mapping, creating action plans, and articulating client-level ROI.

Prior to their role at Nexthink, Ron worked at VMware as a Senior Consultant. Ron led Cloud Strategy and Digital Consulting, guiding clients through technology transformations and customized VMware End-User Computing solutions. Ron managed $1M+ Cloud migration investments for Fortune 250 clients, ensuring quality in deliverables, project milestones, on-site support, and expansion opportunities. Ron also played a crucial role in evaluating product adoption maturity levels and defining future offerings.

Before joining VMware, Ron served as a Senior Consultant at NCR Corporation. In this role, they were responsible for analyzing, configuring, testing, and deploying multiple concurrent POS solutions for clients. Ron worked closely with other consultants, clients, and internal groups to provide timely solutions and clear communication to stakeholders.

Ron's early career includes a role as the Professional Services Manager at HotSauce Technologies. In this position, they directed a team in implementing and supporting POS systems for a client portfolio. Ron managed project plans, schedules, costs, issue resolution, risk management, and quality assurance. Ron also contributed to POS requirements definition, project design, estimates, and client training.

Overall, Ron W. has a strong background in service delivery, project management, and consulting, with extensive experience in the technology sector.

Ron W. completed their Bachelor of Business Administration (BBA) degree in Computer Information Systems from Georgia State University from 1999 to 2003.

In terms of additional certifications, Ron obtained the VMware Certified Professional – Digital Workspace certification from VMware in July 2018. Ron also obtained the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in July 2019 and the XLACollab - XLA Foundation certification from APMG International in July 2022.