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Philippe Maes is an experienced professional in customer solutions and process management, currently serving as the Head of Customer Solutions at NextGen.Net since April 2016. Prior to this role, Philippe held positions including Customer Solutions Manager at NextGen.Net, Process Consultant at AMP from March 2013 to March 2016, and Process Manager at Westpac Group for a brief period in early 2013. Additional experience includes working as a Consultant at Wesfarmers Insurance, Manager of Business Improvement at QBE Insurance from 2008 to 2012, and Manager of Business Transformation at AGL from 2005 to 2007. Philippe Maes holds a Bachelor of Commerce degree in Accounting and Finance from the University Coremans of Brussels.