Randy Harries is an experienced leader in customer support and operations within the healthcare and technology sectors. Currently serving as the Vice President of Support at Nextech Systems since January 2024, Randy also holds the position of Executive Advisor at Myia Health, providing strategic guidance based on extensive industry knowledge. Previously, Randy held the role of Senior Vice President of Support & Operations at Myia Health, where responsibilities included optimizing customer experience and operational efficiency. Prior to that, Randy was the Director of Consumer Support at Rally Health and Head of Support Operations at Fandeavor.com, with a proven track record of designing and implementing successful support strategies. Early career experiences include significant roles at Zappos Family of Companies, contributing to both customer service operations and product management. Randy holds a degree from Colorado State University.
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