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Nathan B. is an experienced leader in workforce management and support operations, currently serving as the Director of Support Operations and Director of Workforce Management at Nextech Systems since March 2024. Prior roles include Director of Consumer Support at Myia Health, where Nathan B. managed a cross-functional team focused on resource optimization and operational efficiency, and Associate Director of Consumer Support Operations at Optum, overseeing workforce management for the Rally Health product. Prior experience also encompasses significant roles at Rally Health, Star Acre Farms LLC, TTEC, Concentrix, and Dish Network, demonstrating a strong background in developing and implementing workforce processes and strategies across various organizations. Nathan B. holds a diploma from Northglenn High School, completed in 1995.