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Robert Perks is an experienced professional with a diverse background in customer service and IT support. Currently serving as a Security Officer and previously as a Customer Service Representative at NEXTDC since May 2022, Robert has demonstrated a commitment to customer satisfaction by consistently achieving high NPS scores. Prior roles include a Customer Care Professional at Webcentral, where responsibilities included providing IT support and training new staff, and a Support Consultant at Datacom, assisting with government systems during the COVID-19 pandemic. Additional experience encompasses positions in customer service and IT support at Strike Bowling, Ebix, Telstra, Balgowlah RSL Memorial Club, and Oneflare Pty Ltd. Robert holds a High School Certificate from St Aloysius' College, Milsons Point.