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Kim Richardson has a strong background in technology and operations. From 2013 onwards, they worked as the VP of Client Success at NexTalk, Inc. Prior to that, from 2008 to 2013, they held the role of Vice President of Technology and Operations at NexTalk. Before joining NexTalk, Kim worked as the Chief Operating Officer at NXi Communications, Inc. from 2002 to 2007.

Kim Richardson pursued a Master of Business Administration (MBA) degree at the University of Utah - David Eccles School of Business from 1984 to 1986. Prior to that, Kim attended Indiana University Bloomington, where they completed a Bachelor of Science (BS) degree. The field of study for their undergraduate degree was focused on Environmental Sciences and Public Administration.