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Michele Diehl is a seasoned professional with extensive experience in claims analysis and system engineering, currently serving as a Senior Claims Business Analyst at Next Level Solutions since January 2023. Prior to this role, Michele spent nearly three decades at GEICO, holding various positions including System Engineering Manager, Technical Supervisor IV, System Analyst Lead, System Analyst, and Customer Service Supervisor. Michele's educational background includes studies at Dowling College from 1990 to 1993 and Nassau Community College from 1988 to 1990.