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Heidi Sellers possesses extensive experience in claims management and client services, serving as the Director of Claims and Client Services at Next Level Administrators, LLC since July 2015. In this role, Heidi provides oversight of TPA operations, manages team performance, and conducts quarterly file reviews to ensure compliance and timely resolutions. Previously, at SUNZ Insurance Solutions, Heidi held similar responsibilities as the Assistant Director of Client Services, focusing on exceeding client expectations. Additional experience includes positions as a Senior Claims Adjuster at TRISTAR Insurance Group and FCCI Insurance Group and several roles related to workers' compensation claims. Early career experience involved administrative support at BATES RV EXCHANGE and Meadowbrook Insurance Group, Inc.