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Kenneth Hicks IV has a diverse work experience spanning various companies. In 2010, they worked as a Web Developer at Virginia Tech E-commerce Development, where they were responsible for developing websites and problem-solving with the team. From 2005 to 2012, Hicks served as an Assistant Manager at Thunder Valley Family Entertainment Center, managing a team of 40+ employees and assisting with customer service and equipment maintenance. At Cisco, they held multiple roles, including Customer Support Engineer from 2012 to 2016 and High Touch Technical Support Engineer from 2016 to 2018. From 2019 to 2022, Hicks worked at Ava Security as a Customer Support Engineer. Their most recent position, beginning in 2022, is a Customer Support Engineer at Next DLP.

Kenneth Hicks IV attended Virginia Western Community College from 2008 to 2010, where they received an Associate of Science (A.S.) degree in Information Technology. Kenneth then enrolled at Virginia Tech from 2010 to 2012 and obtained a Bachelor of Applied Science (BASc) degree in Business Information Technology.