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Wes Taylor is an experienced technical support specialist with a strong background in providing customer service and troubleshooting across various technology companies. Currently serving as a Technical Support Specialist 2 at Overland Storage since June 2016, Wes focuses on supporting Overland storage products. Previous roles include Technical Support Engineer at Nexsan by Imation, and Technical Support Specialist at Overland Storage, where a high volume of calls were consistently handled. Additional experience includes positions at DecisionOne, HNC Software, and Anacomp, covering software engineering, webmaster duties, and hardware support. Wes holds an Associate's Degree in Computer Science from Arizona Technical College and A+ and Network+ certifications from Vista Adult School.