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Jonathan Soto Rodriguez has a diverse work experience in the field of technical support and business analysis. Jonathan started their career in 2007 at ALDO Group, where they worked as a POS specialist until 2010. From 2010 to 2013, they served as a POS Analyst at Le Chateau, managing procedures for logging, reporting, and monitoring the point of sale systems. In 2011, they briefly worked at Jesta I.S. as a Business Analyst, providing training and support to end users. In 2014, they joined La Vie En Rose as a POS Support, before transitioning to Nexio in 2017. At Nexio, Jonathan initially worked as a Senior Technical Support Specialist, then progressed to the role of Team Lead in 2019. Currently, they hold the position of Director of Maintenance and Support at Nexio.

Jonathan Soto Rodriguez attended Université de Montréal from 2001 to 2004, where they pursued a degree in arts and sciences. The specific degree earned during this period is not provided.