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Lena Andersson

Customer Service Manager at Nexi Group

Lena Andersson has a diverse work experience spanning multiple industries. Lena started their career as a Security Technology Specialist at Oy Esmi AB - Schneider Electric Finland, where they were later promoted to a sales-oriented role in After-Sales Services. Lena then worked as a Scuba Diving Instructor/Assistant Manager in Thailand before joining ServiceSource as a Senior Sales Representative, responsible for channel sales in the technology sector. Lena was later hired by ConvaTec as a Team Leader for the Nordic Customer Service team in the medical device industry. Lena also served as a Customer Service Manager at Reflex & Allen, overseeing a team providing customer services to resellers and manufacturers in the automotive parts manufacturing industry. Next, they joined Alcon Nordic A/S as a Customer Service Supervisor for Sweden and Finland in the medical device industry. Lena then returned to their previous employer, NETS, as a Customer Service Specialist before taking on the role of Senior Specialist, Settlements & Maintenance, Merchant Services, Large Key Accounts. Lena also worked as a Project Manager for an Anti Money Laundering project and is currently serving as a Customer Service Manager at Nexi Group, overseeing a specialist team providing customer service for large and key businesses in the payment card industry. In addition to their professional experience, Lena has also worked as a Farm & Cottage Rentals Foreman at Övre Kärras Farm in Finland.

Lena Andersson's education history is as follows:

From 1999 to 2001, they attended Markkinointi-instituutti, where they pursued a degree in Kauppateknikko (Sales/Accounting). Lena'sfield of study included General Sales, Accounting, and Business Administration.

In 2014, Lena completed a diploma program in Leadership from Learning to Inspire, focusing on Organizational Leadership. This program lasted for one year.

In 2012, they participated in an In-House training program at ServiceSource, where they gained knowledge and skills in High Performance Sales.

From 2010 to 2011, Lena attended Markkinointi-instituutti once again, this time earning a Payroll Certificate.

In 2000 and 2001, they pursued Specialist Vocational Qualifications in Security from Edupoli. Lena'sfield of study included Corporate Security, Risk Assessment & Technology.

In the same period, Lena also completed a Specialist Vocational Qualification in Security, specifically in Corporate Security and Risk Management.

Finally, in 2002, they attended Vakuutusalan koulutuskeskus and completed a course in Security Systems Planning, focusing on Rikosilmoitinlaitteistojen suunnittelu.

Lena Andersson's education history reflects a diverse range of subjects, including sales, accounting, business administration, leadership, payroll, and security systems.

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