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André Touafek has a Bachelor of Science in Marketing from Bentley University. They have a strong background in sales and customer success, with experience as a Head of SMB Customer Success at NexHealth, a North American Direct Sales Team Leader at Odoo, and a Client Team Leader at SpecApproved. Prior to these roles, they worked as a Client Services Manager at EdgeRock Technology Partners and a Recruitment Consultant at Michael Page. They also served as a Sales Analyst at Intronis MSP Solutions by Barracuda.