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Elizabeth York has a diverse work experience in various roles and industries. Currently, they hold the position of Director of Customer Success, Healthcare at Nexa since March 2023. Before that, they worked at Nexa as a Manager of Customer Success, Healthcare from June 2021 to March 2023, and as a Senior Customer Success Manager from January 2020 to May 2021. Prior to their time at Nexa, they worked at By Appointment Only, Inc. (BAO) as a Senior Client Relations Associate from April 2017 to January 2019, and as a Client Relations Associate from May 2012 to April 2017. Earlier in their career, they worked at Take Charge America, Inc. as a New Accounts Supervisor from 2011 to 2012, and as a Certified Credit Counselor from 2009 to 2011. Additionally, they have experience as a self-employed Nanny/House Manager, caring for and developing children from newborn to 10 years old.

Elizabeth York attended Rio Salado College from 2007 to 2009, where they obtained an Associates of Applied Science degree in Addictions and Substance Use Disorders. Prior to that, they completed their high school education at Sunnyslope High School from 2000 to 2004, receiving a High School Diploma with a focus on General Studies. Additionally, Elizabeth earned a Certificate of Completion in Credit Counseling: Customer Service from Rio Salado College, though specific dates for this achievement were not provided. Furthermore, they obtained certifications in AFCPE and FCRA, although further information about the nature of these certifications was not included.