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Lauren Universe currently works as a Client Success Manager at Newzoo. Prior to this role, Universe held positions such as Client Relations Manager at SuperData Research, Customer Experience Manager at 1-800-FLOWERS.COM, INC., Adoption Counselor at Animal Care & Control of NYC, and Research Assistant at SUNY New Paltz. Universe has a Master of Arts (M.A.) in Psychology from SUNY New Paltz, a Bachelor of Arts (B.A.) in Psychobiology and Evolutionary Studies from SUNY New Paltz, and completed a Semester Abroad in Psychology at The University of Huddersfield.