Elsa Rana is currently the Operations and Business Development Manager at NewSpring Services since July 2018. Prior to that, Elsa held various roles at SIBS Processos from April 2005 to June 2018, including Directora de Desenvolvimento de Negócio e Operações and Directora Gestão de Clientes e Serviços. Elsa also worked as a Manager at Accenture from January 1996 to April 2005. Elsa holds a Pós-Graduação in Programa Avançado de Gestão para Executivos do Sector Financeiro (PAGESF) from Universidade Católica Portuguesa and a Licenciatura in Psicologia Social e das Organizações from ISPA.
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