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Roxanne Whale is an experienced professional with a diverse background in administrative support and complaint handling. Currently serving as a Personal Assistant to the Managing Director and Operations Manager at QUEST MEDICAL UK LTD since November 2018, Roxanne also holds a position as a Personal Assistant to the Global Property & Facilities Group Director at News UK. Previously, Roxanne was a Complaint Team Leader at Catalyst Consulting Solutions Limited from February 2013, where responsibilities included managing senior complaints and supporting training initiatives. Earlier roles include a Front of House position at ISS Facility Services UK, focusing on diary management, client engagement, and administrative tasks. Education was completed at Chalvedon School & Sixth Form from 2000 to 2005.