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Carmen Chavez Canales is a seasoned Senior UX Designer at news aktuell GmbH with a wealth of experience spanning over 30 years in communication services, emphasizing user research and experience optimization. Previous roles include Product Designer at konfy.de, where strategic design and persona creation were key contributions, and a Praktikant in PR Design and Communication at drtv.agency, focusing on marketing and global communications strategy. Carmen has also held positions as a Product Experience Designer at IHO Espacios Latinoamérica S.A., Junior Designer at CEDIM México, and Visual Designer at Irrational Co, fostering skills in ideation, user experience design, and project management. Educational qualifications include a Master’s degree in Strategic Design from SRH Berlin School of Design and Communication, alongside multiple certifications and degrees in design and communications from recognized institutions.