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Sneha Shukla is a Senior Quality Analyst at NewRocket since November 2022, previously serving as Technical Lead QA and Lead ServiceNow QA at inMorphis from April 2021 to November 2022. With a background as a Senior Analyst at HCL Technologies from June 2016 to April 2021, Sneha has extensive experience in ServiceNow quality analysis. Earlier roles include a Customer Service Specialist at Wipro Limited from October 2015 to May 2016 and a Senior Associate at Apollo Travel Group from May 2013 to February 2014. Sneha holds a B.Tech degree in Electrical, Electronics and Communications Engineering from Maharshi Dayanand University, completed in 2012.