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Louise Kvist is a seasoned professional in customer experience and management with a robust background spanning multiple industries. Currently serving as the Head of CX & CRM at Newport Collection since March 2024, Louise previously held various roles at IDEAL OF SWEDEN from September 2018 to March 2024, including Customer Experience Manager and Head of Customer Service. Prior experience includes positions at Adecco as an Account Manager, and a comprehensive array of roles at Ticket Privatresor, Solresor, and Parks and Resorts Scandinavia AB, showcasing expertise in sales, product management, and team leadership. Educational qualifications include studies at Linköping University and Kungsgårdsgymnastiet.