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Steve C. serves as a Senior Client Happiness Engineer at Newmind Group, Inc., where responsibilities include overseeing a team of technicians to enhance customer service and technical support for clients. With a background in establishing secure network infrastructures and developing IT project plans, Steve is committed to fostering client relationships and awareness of company services. Steve also holds the position of Sergeant of Range at the Kalamazoo County Sheriff Office Reserve Division, operates as an Independent Protection Contractor and Instructor at XChang Consulting, and previously instructed at the Michigan Defensive Firearms Institute. Earlier experience includes working as a Senior Office Technology Specialist at cyberMIND Corporation. Steve earned a Bachelor of Science degree in Computer Information Systems from Western Michigan University.