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Veikko Rusanen has extensive experience in the health technology and automation sectors, currently serving as Service Manager at NewIcon since May 2015, where responsibilities include service, support, and spare part management, along with customer development in service and support. Previously, Rusanen held the position of Service Coordinator at NewIcon and worked as Production Supervisor at EID Tech Oy, overseeing high technology robot automation. Earlier roles include Service Engineer at SIG Combibloc, focusing on packaging machines in Scandinavia and the Baltics, and Field Service Engineer at JOT Automation, providing global service and startup support across various countries. Rusanen began a career at Orion Corporation as a Service Technician, specializing in medical factory maintenance and packing production.