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Nick Hwang's work experience includes serving as the Director of Partner Support at New Horizons Computer Learning Centers since September 2022. Prior to this role, they worked as the Partner Support Manager at the same company from June 2021 to September 2022, and as the Operations Manager from February 2019 to June 2021. Before joining New Horizons, Nick was the Customer Relations Supervisor at Fairmont Designs from April 2018 to February 2019. Nick also served as the Training Development Supervisor at Exemplis LLC from October 2014 to December 2017, and as the Project Team Lead from December 2011 to October 2014.

Nick Hwang has a Bachelor of Business Administration degree in Professional Business from California State University, Fullerton. Nick also holds an Associate of Science degree in Business Administration and Management from Cypress College. Nick completed their high school education at Cypress High School. In addition to their formal education, Nick has obtained various certifications such as the Google Project Management Certificate, Project Management Professional (PMP) Training, Career Essentials in System Administration by Microsoft and LinkedIn, Cert Prep: Salesforce Certified Administrator, Scrum Master Certified (SMC), Zendesk Customer Service Professional Certificate, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, and additional Scrum Master Certifications.