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Shelleen Rivera is an experienced professional in benefits administration and client management, currently serving as a Client Manager at Newfront since November 2021 and as a Sr. Benefits Account Coordinator at ABD Insurance and Financial Services since August 2016. With a strong background in managing client relationships and resolving eligibility, claims, and enrollment issues, Shelleen has held various roles including Benefits Account Manager at Melita Group and Sr. Benefits Specialist at Institute on Aging. Education includes a Human Resources Certificate from San Francisco State University and a Professional Human Resources Certification.