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Eric Jaquith is a Senior Telecom Manager at Newfold Digital, overseeing global teams supporting contact center operations and implementing cutting-edge technology. Previously, Eric has held roles such as a Senior Genesys Contact Center Engineer at Endurance International Group, Senior Applications Engineer at Intel Corporation, and a District Operations Manager at Mitel Telecommunications Inc. With a background in Industrial Electronics Technology, Eric has excelled in project management, global operations, advanced technical support, and process improvements throughout their career.