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Cressa Chalmers has extensive work experience in the funeral service industry. Cressa began their career in 2005 at Schoedinger Funeral and Cremation Service, where they held roles such as Chief Administrative officer and Senior Vice President for ten years. In 2015, they joined Newcomer Funeral Service Group as the Director of Operations for the Southern Mid-States Division. Cressa then went on to become the Vice President- Chief Human Resources Officer and currently holds the position of Senior Vice President Operations.

Cressa Chalmers completed their Bachelor's Degree in Psychology from the College Of Notre Dame- Maryland, where they attended from 1993 to 1997. Following that, they pursued a Master's Degree in Business Administration and Management, General from Franklin University, attending from 2003 to 2005.