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Nicola Madden has over 23 years of experience in administration and management roles across various sectors. At Newcastle Building Society since June 2008, Nicola has held positions such as Administration Manager, Estate Manager, Office Services Manager, and Property Services Administrator. Prior to this, from January 2004 to July 2008, Nicola worked as a Recruitment Consultant and Contract Coordinator at Select Appointments Ltd. Earlier experience includes a tenure at Lloyds Bank from October 2000 to April 2004, where Nicola served as an Induction Coordinator, Assistant Call Centre Coordinator, and Coaching and Development Team Leader.