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Kaptan Singh is an experienced IT professional with a strong background in infrastructure engineering and technical support. Currently serving as a Senior Infrastructure Engineer at New Zealand Blood Service since August 2019, Kaptan previously held roles at Softsource from July 2014 to August 2019, including System Engineer and Help Desk Engineer. Earlier experience includes a position as a Helpdesk Technician at Avis Budget Group from February 2014 to July 2014, providing first-level technical support and handling software installations. Kaptan's educational qualifications include a Diploma in Networking Engineering from Computer Power Plus (2012-2014) and a Diploma in IT from Tasman International Academies (2011-2012).