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Joy Chen, FSA, CERA, MAAA, is a corporate vice president and actuary at New York Life Insurance Company since December 2021, with extensive experience in actuarial governance and controls from a previous role as director and actuary at MetLife from May 2003 to December 2021. Joy's background includes leadership in developing controls over capital and actuarial liability calculations, financial projections for long-term care rate increases, and various actuarial evaluations across structured risk solutions, mergers and acquisitions, and sales operations. Joy held several actuarial positions at MetLife, contributing to strategic financial analyses, pricing support, and product development. Educational credentials include an Honours Bachelor of Science with Distinction in Actuarial Science from the University of Toronto and an Honours Bachelor of Arts in Psychology and Pure Mathematics from York University.