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Craig Bertz has a strong background in event management and catering. Craig started as a Convention Services Manager at the Boca Raton Resort & Club in 2002 and worked there until 2007. From 2007 to 2012, Craig held various roles at The Waldorf=Astoria, including Senior Event Manager and Assistant Director of Events. Craig then moved to the Waldorf Astoria New York, where they served as Associate Director of Events from 2012 to 2016, and Director of Events from 2016 to 2017. Craig joined the Westin New York at Times Square in 2017 as the Director of Catering & Event Management, before transitioning to their current role as Assistant Director of Events at the New York Hilton Midtown in 2018.

Craig Bertz earned a Bachelor of Science degree in Business Administration from Elizabethtown College, where they studied from 1993 to 1997.