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Monserate' Fernandez has a diverse work experience in the field of information technology. Monserate' started their career at Medical Account Solutions in 2000, where they worked as the Technology Operations Support, handling software applications, help desk support, and collaborating with different departments. Monserate' was then promoted to the role of Information Technology Initiatives Manager, where they were responsible for advancing the company's market position through technology, leading to a 25% increase in revenue.

In 2006, Monserate' joined the New York City Independent Budget Office as the Management Information Systems Director and Chief Information Officer. In this role, they led the IT organization, aligning IT resources with organizational needs, implementing strategies for technology updates, and developing technology policies. Monserate' also managed the hiring, training, and evaluation of team members.

Throughout their career, Monserate' has demonstrated their expertise in IT leadership, strategic planning, and driving technological innovation.

Monserate' Fernandez holds a Bachelor's degree in Applied Sciences/Biotechnology from Rochester Institute of Technology. Monserate' also has a Master of Science degree in Management Information Systems from Touro University Graduate School of Technology. In addition, they have obtained the Project Management Professional (PMP)® certification from the Project Management Institute in 2021 and the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in 2016. Monserate' has also completed a course in Understanding & Deploying Cloud Computing in Government from Potomac Forum, Ltd.