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Duncan Bradford currently serves as GVP, Global Technical Success at New Relic, where responsibilities include establishing a global team to enhance sustainable consumption and usage among customer accounts through data analytics and customer insights, improving product adoption and customer satisfaction. Prior roles at New Relic include GVP, Customer Adoption International, and GVP, Customer Adoption EMEA, focusing on transformational changes in customer engagement. Duncan's earlier experience at CA Technologies involved leadership roles such as VP, EMEA Presales, where efforts centered on facilitating customers' digital innovation and adoption of outcomes-based solutions. Previous positions also include roles at EASAMS, Wick Hill, and Exel Logistics, contributing to a broad foundation in customer support and engineering.