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Shannen Francisco has worked in the field of operations and pharmacy for several years. Shannen began their career in 2018 as a Pharmacy Technician at California Pharmacy. In 2022, they joined New Horizons as an Operations Coordinator.

Shannen Francisco attended Folsom High School from 2015 to 2019. In 2019, they began attending American River College and is currently working towards a Bachelor of Science in Information Technology, which is expected to be completed in 2022. In 2020, they also took a course at UC Davis Continuing and Professional Education. Prior to this, they obtained a Management Information Systems degree from Champlain College.