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Shannon Robinson is a seasoned professional in the reverse mortgage and sales operations sectors, currently serving as Vice President of the Reverse Division at New American Funding since January 2023. Previously, Robinson held several leadership roles at American Advisors Group, Inc., including Vice President of Strategic Sales & Execution and Director of Field Operations, where responsibilities included managing multi-million-dollar lead investments, developing go-to-market strategies, and optimizing sales processes. Experience also includes positions at Liberty Home Equity Solutions, Genworth, and Summit Funding, with a strong background in sales training, onboarding, and compliance management across various sales teams and functions.