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Eric Thalmann has a solid background in customer service roles, with experience at companies like Neutrik Group, Webasto Group, Danfoss, and TE Connectivity. Their expertise includes establishing new customer service processes, building customer service centers, and centralizing customer service functions. Eric has successfully led multicultural teams and implemented SAP-driven solutions in various regions, with a strong focus on emerging countries in EMEA. Eric holds an educational background in industrial sales development and commercial studies.