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Debra Winkelman has extensive experience in IT support and system administration, currently working as a System Administrator 1 at Network Health WI since July 2015, where responsibilities include desktop deployment, McAfee administration, and Service Now management. Prior to this, Debra served as a Sr Support Analyst at BMO Harris Bank, leading projects for software implementation and providing support for over 5000 users. Debra began the career as a Workstation Support Specialist at M&I Bank, contributing to the formation of the IT department, and has held various technical roles, including Senior LAN Technician at M&I Support Services Corporation. Educational background includes studies at Madison Area Technical College and Watertown High School.