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Michael Pfaff has held various roles in the technology field since 1999. Michael began their career in the United States Coast Guard as a Petty Officer, where they were responsible for desktop support, network connectivity, hardware issues and assisted in the establishment of a mobile command center. In 2007, they became the IT Services Manager at CodeBlue Technology, LLC. In 2010, they joined New Dominion Networks as a Network Engineer, where they provided a wide range of services including systems analysis, systems design, programming, training, education, operational assistance, and computer service and support. In 2014, they joined NDSE as Director of Operations, Director of Information Technology and Sales, and Engineering Manager.

Michael Pfaff attended Pittsburgh Technical College from 2004 to 2006, studying Network Engineering.