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Monica Melson is an experienced professional in IT operations and support, currently serving as the Director of Support at Acumera, Inc. since June 2022. With a long tenure at Netsurion from 2008, Monica has held the positions of Director of IT Operations and Engineering Project Manager. Previous roles include Technical Writer at Augmentix Corporation (2003-2009), Project Manager at Radisys Corporation (1998-2001), and Engineering Manager at Tandem Computers (1987-1998). Monica Melson holds a Bachelor of Business Administration in Management Information Systems from Texas State University.