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Mohamed Altaf is an experienced IT professional with a strong background in implementation, support, and network security. At Netsurion, from February 2019 to July 2024, Mohamed held the positions of Lead - Implementation & Support and Senior Implementation and Support Engineer, demonstrating expertise in managing technical projects. Previously, at Veritas Technologies LLC from September 2016 to January 2019, Mohamed served as a Senior Technical Support Engineer, focusing on backup and storage tasks in enterprise environments. Additional experience includes a role as Senior CRM Associate at IV Support Technologies and Customer Support Executive at Lycatel, where Mohamed provided assistance to UK customers with telecom-related queries. Earlier experience as a Network Security Engineer at Networkers Home Pvt Ltd involved the maintenance and installation of network devices. Mohamed holds a Bachelor's Degree in Computer Science from A.M. Jain College, earned between 2008 and 2011.