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Lori Palmer is an accomplished professional with extensive experience in the high-tech services sector, currently serving as a Master Industry Solution Advisor at NetSuite since December 2017. Lori specializes in services-based businesses, providing industry and product expertise to support sales efforts. Previous roles include Client Strategy Specialist and Client Success Specialist at Oracle NetSuite, where Lori focused on driving product adoption and client success. In addition to a successful consulting career, Lori is an author, with a forthcoming book titled "Start with Heart," and operates as a corporate executive coach and wellness coach through Illuminate Enterprises. Lori has also contributed to various publications and held leadership roles in consulting and client management across multiple organizations. Lori holds a B.A. in Psychology from Cleveland State University.