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Prashanth Veera is a seasoned networking professional with extensive experience in network engineering and technical support. Currently serving as a Senior Technical Support Engineer at NETSCOUT since May 2023, Prashanth previously held the position of Senior Network Engineer at Invesco US from September 2022 to May 2023, where responsibilities included managing network operations and incident management. With a foundational role as a Network Engineer at CenterPoint Energy from December 2017 to September 2022, Prashanth focused on day-to-day network operations and escalations. Earlier positions include managing a data center network at Invesco Ltd. and advancing Cisco devices globally at Invesco Hyderabad Pvt Ltd. Prashanth holds a Master's degree in Management Information Systems from the University of Houston-Clear Lake and a Bachelor's degree in Computer Science from Vignan Institute of Technology and Science.