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Jamie Slater is an experienced IT support professional currently serving as a 2nd Line IT Support Technician and Team Leader at Netmatters since December 2018, having previously held roles as a 1st and 2nd Line IT Support Technician. Prior experience includes working as a Technical Analyst and Integration Specialist at Epos Now from May 2017 to December 2018, and as a Customer Advisor at Post Office Ltd from April 2012 to May 2017, where responsibilities included informing customers about services and suggesting products. Additionally, Jamie served as Creative Director at Digital Sapphire Productions from July 2015 to January 2017, overseeing video production for weddings and bespoke projects. Jamie's educational background includes a City & Guilds qualification in Plumbing from Great Yarmouth College and a secondary education from Acle High School.