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Patrick Holz is a seasoned Knowledge Manager at Netfor, Inc. since December 2017, with a career spanning various technical support and management roles. Patrick has effectively managed a team of Technical Writers and advanced the Knowledge Management Department through continuous improvement initiatives. Previous experience includes positions as a Technical Writer and Technical Support Representative, where responsibilities involved creating documentation and evaluating client needs. Prior roles at Express Employment Professionals and the U.S. Census Bureau highlight skills in customer support, training, and data auditing. An entrepreneurial venture and management positions at LEAD Management Consulting, ITT Educational Services, and Stanley Security Solutions further demonstrate Patrick's proficiency in team leadership and process optimization. Educational credentials include a BS in Technical Theatre and Applied Physics from Ball State University and certificates in Project Management and Planning for Technology.