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Marcus Griffin has extensive experience in technical support and client services, currently working as a Support Agent at Netfor, Inc. since April 2015, where responsibilities include providing technical assistance and managing client contracts using various tools such as VPN clients and Oracle. Previous roles include positions at Top To Bottom Cleaning Services, C & F Fabricating, LLC, BMWC Constructors, and New Jac, Inc., focusing on custodial tasks and assisting in fabrication. An educational background includes a Bachelor of Science in Computer Science from the University of Indianapolis and an Associate's degree in Computer Information Technology from Ivy Tech Community College, complemented by training at MyComputerCareer. Prior experience as a Student Support Technician at the University of Indianapolis involved hands-on technical support and system maintenance.