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Jiyoung Im has a diverse professional background primarily in operations and management within the entertainment and translation services industries. At Netflix, Jiyoung Im held positions as Partner Ops Manager for NPFP and Program Manager in both Operations and Partner Management. As the founder of JC1 Translation Services, Jiyoung Im demonstrated entrepreneurial skills. Previous experience includes roles at Technicolor as Account Executive for Digital Cinema Mastering and Distribution and as Client Service Manager for Subtitling. Jiyoung Im began a career at SDI Media as Team Leader. Academic qualifications include a Bachelor of Arts in East Asian Studies from UCLA, supplemented by studies at the University of Wisconsin-Madison.