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Michaela Osborne is a seasoned professional with extensive experience in client services and international assignment management. Currently serving as Senior Manager of Global Client Services at NetExpat since September 2019, Michaela oversees operational excellence and social media management for a global portfolio, managing the in-house online community and publishing newsletters to over 10,000 recipients. Prior roles at Cartus spanned over a decade, where Michaela held various positions including Client Services Manager and Team Leader, focusing on global mobility policies, enhancing client relationships, and leading teams of consultants. Earlier roles at Geneva Relocation and Propaganda GEM further solidified Michaela’s expertise in relocation services and client management, marked by strong negotiation skills and cross-cultural communication capabilities.