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Jessica Pohto has a diverse work experience in various roles. Jessica started their career in 2015 as a Legal Secretary at Heidelberg Law Firm, PLLC, where they worked until 2018. In 2016, they joined Elizabeth Porter Attorney at Law as a Legal Assistant Secretary, assisting the attorney in trial preparations and handling client interactions. Jessica also worked as a Legal Assistant at Davis-Morris Law Firm, P.A. from 2017 to 2018, maintaining and updating client medical records.

From 2017 to 2018, Jessica volunteered at Hub City Service Dogs, Inc., where they interviewed clients and developed marketing strategies for fundraising activities.

Currently, they are employed at Netchex since 2018, starting as a Client Service Representative and later advancing to the roles of Client Advocate I and Client Advocate II. In these roles, they provide support and assistance to clients, ensuring their needs are met.

Jessica Pohto completed their education with a Bachelor of Arts degree in Communication Studies from The University of Southern Mississippi in the field of Communication and Media Studies, from 2014 to 2018. Prior to attending the university, they attended Pope John Paull II Catholic High School from 2011 to 2014, although no specific degree or field of study is mentioned. In addition to their academic qualifications, they also obtained a Fundamental Payroll Certification (FPC) from the American Payroll Association (APA) in October 2019.