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Igor A. has extensive work experience in various companies and roles. Currently, they are working as a Senior Product Owner - Service Now at Netcetera - Software matters since July 2021. Prior to this, they worked at Makedonski Telekom AD from 2017, where they held the positions of Senior Specialist for Product Management and Senior Specialist for Product Propositions. Before that, Igor was a Product Manager at Makedonski Telekom AD from 2005 to 2016. Igor also worked as Technical Support at Macedonia on Line in 2005 and as Sales Support at Seavus - Geonet in 2004.

Igor A. graduated with an Engineer's degree in Electronics and Telecommunications from Univerzitet 'Sv. Kiril i Metódij' vo Skopje. Additionally, they have obtained numerous certifications, including the Certified SAFe® 6 Practitioner, Certified SAFe® 5 Practitioner, ITIL 4® Foundation, ITIL® Foundation Certificate in IT Service Management, and several ITIL® 4 Foundation certifications. Igor has also completed certifications in software development basics, architecture concepts, introduction to data analytics for business, introduction to HTML5, introduction to web development, software development concepts, and software testing.