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Susan O'Brien

Crisis Counselor at Netcare Access

Susan O'Brien is a seasoned mental health professional with extensive experience in crisis intervention and counseling. Currently serving as a Mobile Crisis Clinician at Hegira Health, Inc. since March 2023, O'Brien also holds the position of Mental Health Director at Wayne County Jail for NaphCare, Inc. since December 2021. With a background as a Crisis Counselor at Netcare Access since August 2015, O'Brien specializes in assessing and referring clients to appropriate care while managing mental health crises across a variety of disorders. Previous roles include Counselor at Mid-Ohio Psychological Services, with a focus on individuals with anxiety, depression, and substance use disorders, and Counselor Trainee at Counseling Ltd., where O'Brien developed treatment programs for individuals involved in sexual offenses. O'Brien's career began as a Juvenile Detention Officer at Franklin County Juvenile Detention Center. O'Brien earned a Master of Science in Mental Health Counseling from Capella University and a Bachelor's degree in Psychology from Otterbein University.

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