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Michael Okolie M. has a strong background in IT and business operations. Michael Okolie currently works as Director of IT and Business Operations at Netact Services Inc. Prior to this, they held a Senior Business Analyst role at Nokia from 2015 to 2020. In this role, they were responsible for gathering and documenting requirements, conducting data and process mapping, and analyzing large datasets to produce reports using SQL queries and MS Excel. From 2012 to 2015, Michael worked as a Business Analyst at Alcatel-Lucent Enterprise, where they managed customer requirements, maintained relationships with stakeholders, and developed training documentation. Before that, they were a Project Manager at Huawei from 2011 to 2012, where they planned and managed project implementation. Michael Okolie also has experience as an IT Business Analyst at British American Tobacco, Standard Chartered Bank, and Citibank, where they worked on various projects related to core banking systems, CRM, and automation using Pega Systems products.

Michael Okolie M. has an education history that includes a Bachelor of Science in Computer Science from the University of Benin, a Master of Business Administration from the University of Calabar, and a National Diploma in Mathematics and Statistics from The Federal Polytechnic Ede, Osun State, Nigeria. Michael Okolie also has certifications in ITIL Service Management, CompTIA Project+, Scrum Master Certified, Project Management Professional (PMP), and ITIL Operational Support and Analysis (ITIL-OSA). In addition, they have obtained various certifications in leadership, digital transformation, decision-making strategies, and IoT foundations from LinkedIn.